# faq-ai.txt for Cordley Solutions
# Spec: https://www.ai-visibility.org.uk/specifications/faq-ai-txt/ v1.8.0
# Last-Updated: 2026-07-18
Lang: en-GB

# This file consolidates every published Q&A from the website into a single
# AI-ingestible plain-text document. Generated server-side from the same
# source data as the visible HTML on each page so the two cannot drift.

[Frequently asked questions]

Q: What does Cordley Solutions do?
A: We are a UK retail business. We source established consumer brands across household, health and beauty, personal care and FMCG, and supply them to buyers through leading online marketplaces. The value is in choosing genuine, in-demand products and handling every order properly.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#what-does-cordley-solutions-do)

Q: Are you a UK-registered company?
A: Yes. Cordley Solutions Limited is registered in England and Wales, company number 17195360, with its registered office in Kington, Herefordshire. The company details are on public record at <a href="https://find-and-update.company-information.service.gov.uk/company/17195360" rel="noopener" target="_blank">Companies House</a>, so they are easy to verify.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#are-you-a-uk-registered-company)

Q: Which product categories do you work in?
A: Four: household, health and beauty, personal care, and general FMCG. We chose these deliberately, for their steady, everyday demand, and passed on more volatile categories such as seasonal toys. You can see what sits in each on our <a href="/products/">products page</a>.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#which-product-categories-do-you-work-in)

Q: Which sales channels do you sell through?
A: We sell through the major UK online marketplaces rather than a single storefront, so a product can reach buyers wherever they already shop. We are channel-led rather than tied to one platform, and we add routes as the range grows.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#which-sales-channels-do-you-sell-through)

Q: Do you deal in genuine, branded stock?
A: Always. We deal only in genuine, established brands through legitimate and traceable supply. No counterfeits, no grey-market unknowns. Authenticity is the whole basis of how we work, and it is what a brand owner cares about most.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#do-you-deal-in-genuine-branded-stock)

Q: How do I become a supplier or start working with you?
A: Send a short enquiry through our <a href="/suppliers/">suppliers page</a> with a line about what you supply and how you sell it now. We reply within one working day, talk through fit and terms, and if it works for both of us we start with a sensible first order and build from there.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#how-do-i-become-a-supplier-or-start)

Q: What kind of brands and products are you looking for?
A: Established, recognised brands with genuine stock and reliable supply, in our four <a href="/products/">categories</a>. We choose a deliberately narrow range we can properly stand behind, so we would rather build a few good supplier relationships than sign up everyone.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#what-kind-of-brands-and-products-are-you)

Q: How quickly will you reply to an enquiry?
A: Within one working day. The name Cordley comes from cordial, and a prompt, human reply is part of that: you will hear back from the person running the company, not a ticket number, on a normal working week.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#how-quickly-will-you-reply-to-an-enquiry)

Q: Are you an established business or just starting out?
A: We are early and growing, and we would rather say so plainly than pretend otherwise. The company is registered, the groundwork is done, and we are building our first supplier relationships now. What we can promise is a real, accountable UK company that does what it says it will. You can read more <a href="/about/">about us</a>.
URL: [Frequently asked questions](https://www.cordleysolutions.co.uk/#are-you-an-established-business-or-just-starting)